Lowongan Kerja TelkomTelstra
Tanggal Dipublish: 23 November 2024Saat ini TelkomTelstra kembali membuka lowongan kerja terbaru pada bulan November 2020. TelkomTelstra yang saat ini sedang mencari atau menginginkan kandidat terbaik dengan kualifikasi yang sesuai dan cocok untuk posisi penempatan. Adapun dibawah ini adalah posisi jabatan yang saat ini tersedia bagi Anda para pencari kerja yang tertarik untuk mengembangkan karir Anda bersama TelkomTelstra dengan kualifikasi sebagai berikut.
Lowongan Kerja PT Teltranet Aplikasi Solusi (TelkomTelstra) Terbaru 2020
Engineer On Site
Key responsibilities and job tasks for this role:
- Received and create ticket for customer inquiries rise via email, phone or chat, these includes incident reports, change request, or information request
- 1st line troubleshoot, diagnose and resolve issues with the networks and SDWAN hardware, supplied and operated by Telkomtelstra.
- Escalate to internal and external resolver group for incident resolution.
- Provide input into technical documentation.
- Provide pro-active ticket update on Change delivery, Incident resolution and Incident closing
- Proactively monitor open ticket and engage related resolver groups to make sure tickets handled properly and action is taken by the ticket owner.
- Develop intimate knowledge of customer’s networks and services to support troubleshooting and resolution of assurance incidents with customers, CSE and L3 support, Change Manager and Incident Manager.
- Ensure EoS support function aligns with ITIL standards and methodology framework
- Stays current on technical specifications for hardware/software requirements of managed services and industry products through professional associations, trade journals, networking, and associated training and seminars
- Responsible for sharing information and best practices with others.
- Demonstrates flexibility and focus to priorities and undertake activity in Operations as required to support Telkomtelstra growth
- Meets company health, safety and environment requirements
Requirements
- Vocational School Graduates majoring in Telecommunication, IT and/or Electrical Engineering
- +1 years’ experience working on call center handling customer complains on network infrastructures.
- +2 Years managing and troubleshooting LAN and WAN connection, especially interconnection between edge router and WAN provider connection.
- Associate level certification in IT/networking is mandatory (MTCNA or CCNA)
- Have a strong basic customer service aptitude.
- Strong technical aptitude.
- Ability to show initiative in solving problems and drive to succeed
- Excellent team player
- Possess dynamic, positive attitude
- Willingness to get involved and take responsibility for all elements required to bring a positive outcome for the company
- Willing to be putted on customer sites (Mandatory) and able to work with minimum supervision
- Medium proficiency in English (written and verbal)
Pendaftaran dapat dilakukan secara online.
👉 LAMAR
Pendaftaran:
Sebelum teman-teman melakukan pendaftaran tentunya teman-teman harus memenuhi syarat dari kualifikasi lowongan kerja TelkomTelstra agar lamaran teman-teman diproses oleh HRD atau Tim Rekrutmen perusahaan tersebut. Untuk pendaftaran rekrutmen Lowongan Kerja TelkomTelstra dapat dilakukan dengan melamar pada posisi yang diminati.
Yuk gabung bersama 900 ribu lebih Followers instagram @openkerja untuk update lowongan terbaru setiap harinya. Seluruh proses tahapan seleksi TIDAK DIPUNGUT BIAYA.
| Closing Date: - | Link: http://bit.ly/ok-1459 |
Perhatian: Kami tidak pernah meminta imbalan atau biaya dalam bentuk apapun terhadap rekrutmen disitus ini apabila ada pihak yang mengatasnamakan kami atau perusahaan meminta biaya seperti transportasi atau akomodasi atau yang lainnya bisa dipastikan itu PALSU.